Safety Tips

Get to know them on Cribbb first. Chat in the app before you meet. Your chats are end-to-end encrypted, and keeping the conversation on Cribbb means you can block or report if you need to.

Check their profile. Look at their photos, trips, videos and reviews. A verified badge means we confirmed who they are, but it doesn’t tell you about their character, so still use your judgement.

Have a video call. A quick call in the app is a good way to check someone is who they say they are before you meet.

Take your time. Don’t feel rushed into meeting. Anyone worth meeting will understand if you want to wait.

Keep personal details private until you trust someone: your home address, where you’re staying, your phone number, your passport, and your bank or card details.

Meet in a public place that’s busy and well lit, such as a café, restaurant, market or popular sight. Never meet for the first time at your home, their home, your hotel room or somewhere isolated.

Tell a family member or a close friend who you’re meeting, where and when, and when you expect to be back. Message them when you arrive and when you leave.

Get there and back on your own. Use your own transport or a licensed taxi or ride, and don’t accept a lift from someone you’ve just met.

Keep your phone charged and with you, and know how you’ll get home.

Stay in control. Watch your drink, never leave it unattended, and know your limits with alcohol.

Keep your valuables close and only carry what you need.

Leave if you feel uncomfortable. You don’t owe anyone an explanation. Ask staff at the venue for help if you need it.

Your exact location is never shown. When you choose to appear to people nearby, they only see an approximate distance.

You choose who sees you. You can stop appearing to people nearby, make your account and trips private, or turn off location in your phone’s settings at any time.

Think before you post. Photos and videos can show where you’re staying. Consider posting after you’ve left a place.

Lock your chats behind your phone’s Face ID, Touch ID or passcode in Cribbb’s settings.

Asks for money, a loan, gift cards, cryptocurrency or help with a bill, especially if you’ve never met. Never send money to someone you’ve only met online.

Has an emergency that only you can fix, or a story that keeps changing.

Wants to move the conversation off Cribbb quickly, to another app or to email.

Asks for personal or financial details, such as passwords, verification codes, your card number or copies of your documents.

Offers a deal that seems too good to be true, such as a cheap room, tour or ticket paid outside Cribbb or our partners.

Sends links to unfamiliar websites or asks you to download something.

Travel with people you trust. Before you join a group trip, check the members and talk on a group call.

Agree the rules first. Shared costs on Cribbb let your group agree what happens if someone backs out or pays late. Read them before you accept.

Cribbb never holds your money. Members pay each other directly, so only pay people you know and trust, using a method that protects you.

Book through trusted sellers. Book flights, stays and tours through Cribbb’s partners or official sellers, not through private payments to people you’ve just met.

Share your plans. Share your trip with a family member or friend, and message them when you arrive somewhere new.

Watch for safety alerts. Your trip in Cribbb shows official warnings, major disasters and your government’s travel advice for where you’re going. Check them before you go and while you’re there.

Check before you go. Look up entry and visa rules, local laws and customs, and official travel advice for your destination. Zuri can help, but check important details with the official source.

Keep copies of your documents somewhere safe and separate from the originals.

Know the local emergency number. For example 112 in the European Union, 911 in the United States and Canada, 999 in the United Kingdom, and 112 or 999 in many other countries.

Get travel insurance that covers health, theft and cancellations.

Block them to stop them contacting you.

Report them from their profile or your chat, and choose the reason, such as spam or scam. Our team reviews reports and takes action under our Terms of Service, from a warning to removing the account.

Report it even if you’re not sure. It helps us keep everyone safe.